We are happy to offer our UK customers free standard shipping on orders over £100 and free returns
BREXIT UPDATE: For orders placed from the EU, please note that you will not be charged 20% VAT at checkout, but you may now be charged duty and import taxes on receipt of the goods. Please contact your local customs office for an estimate of the charges.
Due to heavily delayed delivery issues with Royal Mail, we are currently only offering shipping with DHL. Unfortunately, like all shipping companies, DHL is now charging an additional £5 Brexit Fee per delivery, so we have had to raise the delivery price. We appreciate that this is not cheap, but would prefer our orders arrive as swiftly and safely as possible.
COVID UPDATE: Please note that all shipping services may be experiencing some delays during this latest lockdown and we are not able to guarantee delivery times. Please allow for a few extra days or choose an alternative express delivery option.
We offer several delivery options to ensure that you have the flexibility of receiving your items when you want.
Please note that due to customs restrictions, we are unable to ship to the Russian Federation at this time.
We can offer same-day delivery within London as well as other flexible shipping options. If you would like to discuss any shipping needs, don’t hesitate to contact us for more information.
|Standard||Royal Mail||3-5 working days, signed for||£3.95|
|Express||Royal Mail||1-2 working days, signed for||£4.95|
|Next Day||DPD||1 working day, fully tracked and signed||£9.95|
|Collect in Store||During lockdown by appointment only. Email [email protected]||Free|
|Europe Express||DHL||1-3 working days , fully tracked||£16.95|
|USA||DHL||3-5 working days, fully tracked||£16.95|
|Rest Of World||DHL||3-5 working days, fully tracked||£24.95|
The tracking number will be included in your dispatch confirmation email.
We aim to dispatch all orders as quickly as possible but please allow one working day, or 2 working days during sale periods. The deadline for UK orders to be shipped on the same day is 3pm GMT, for international orders it is 7am GMT. Orders placed on a Friday after the cut off time will not be shipped until the following Monday.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Fashercise is not responsible for any delays caused by destination customs clearance processes.
We ship UK orders using Royal Mail Signed For, European orders and orders outside of Europe are sent using DHL.
For orders outside of the UK, please note that you may be charged duty and taxes on receipt of the goods. Please contact your local customs office for an estimate of the charges.
If your purchase is a gift, write us a message on the checkout page and we will email you the packing note instead of including it the box. We can also include a personalised message upon request.
Your orders will be shipped in a Fashercise box, with a complimentary totebag on orders over £50 where possible.